Review House rules & policies
Check-in : 3:00 PM Check-out : 11:00 AM
Owner’s Cancellation Policy: Travelers who cancel at least 90 days before check-in will get back 100% of the amount they’ve paid. Travelers who cancel at least 60 days before check-in will get back 50% of the amount they’ve paid. Otherwise, they won’t get a refund.
Payments: A 30% deposit is required in order to confirm the booking. The final balance of the total cost of the booking is required 30 days prior to your arrival date. If a booking is made on or less than 30 days before your arrival date, full payment will be due immediately when making the booking.
Damage Policy: You will be responsible for any damage to the rental property caused by you or your party during your stay.
- No parties/events
- No smoking
- No pets; pets allowed if service dogs only
- Children allowed
- Minimum age of primary renter: 21
- Max guests: 15
**PLEASE NOTE THAT THE CANCELLATION POLICY IS A FULL REFUND IF CANCELLING 90 DAYS OR MORE PRIOR TO STAY. **
How do I correct or update my information?
If you wish to change your personal account information, please contact us through the contact form at https://hawaiifamilyrental.com/contact.
How do I contact you?
If you have any questions about this House Policy and Rules, the practices of this Site, or your dealings with this Site, we encourage you to contact us at https://hawaiifamilyrental.com/contact.