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Review House rules & policies

Check-in : 3:00 PM Check-out : 11:00 AM

Owner’s Cancellation Policy: Travelers who cancel at least 90 days before check-in will get back 100% of the amount they’ve paid. Travelers who cancel at least 60 days before check-in will get back 50% of the amount they’ve paid. Otherwise, they won’t get a refund.

Damage Policy: You will be responsible for any damage to the rental property caused by you or your party during your stay.

House Rules:

  • No parties/events
  • No smoking
  • No pets; pets allowed if service dogs only
  • Children allowed
  • Minimum age of primary renter: 21
  • Max guests: 15

**PLEASE NOTE THAT THE CANCELLATION POLICY IS A FULL REFUND IF CANCELLING 90 DAYS OR MORE PRIOR TO STAY. **

**WE REQUIRE YOU TO SIGN A RENTAL AGREEMENT ONCE YOU MADE A PAYMENT FOR YOUR REQUESTED DATES. THE RENTAL AGREEMENT WILL BE SENT TO YOU VIA EMAIL CORRESPONDENCE.**

How do I correct or update my information?

If you wish to change your personal account information, please send us an email hawaiifamilyrental@gmail.com or contact us through the contact form at https://hawaiifamilyrental.com/contact.

How do I contact you?

If you have any questions about this House Policy and Rules, the practices of this Site, or your dealings with this Site, we encourage you to contact us at https://hawaiifamilyrental.com/contact or hawaiifamilyrental@gmail.com.